LEGAL

Privacy Policy

Last updated: April 2026

The Night Nanny for Pets, LLC ("TNN", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at nightnannypets.com and our services.

Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number when you register
  • Pet information including names, breeds, ages, and medical needs
  • Home address and access information for service delivery
  • Payment information processed securely through Stripe
  • Communications you send to us

We also collect certain information automatically when you use our site, including IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services
  • Match you with qualified Night Nannies
  • Process bookings and payments
  • Send booking confirmations, updates, and receipts
  • Respond to your questions and support requests
  • Send service-related communications
  • Comply with legal obligations

How We Share Your Information

We share your information with:

  • Assigned Night Nannies — to enable the care of your pets
  • Stripe — for secure payment processing
  • Service providers who assist in operating our platform
  • Law enforcement when required by law

We do not sell your personal information to third parties.

Home Access and Sensitive Information

Alarm codes, lockbox codes, and home access information are encrypted and shared only with your assigned Night Nanny for the duration of your booking.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data by contacting us.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at:

The Night Nanny for Pets, LLC
Email: reservations@thenightnannyforpets.com
Phone: 856-NIGHT-NANNY